Class Policy

• Sheung Wan Location​

  • Classes with 1-2 students enrolled will go ahead however class duration will be reduced to 40minutes​

  • Classes with 3 students or more will have a class duration of 1 hour

• All other locations

  • Classes with less than 4 students will be postponed until minimum student numbers have been reached. Students enrolled in classes with less than 4 students at the beginning of term will receive refunds, credits or make up classes for the sessions that were cancelled.  

• Specific teacher requests or specific student groupings are not available for classes and camps, as students are grouped by closest age range and teachers are assigned by our scheduling team

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Inclement Weather Policy

• ​Move For Life classes at the Sheung Wan Studio, Causeway Bay, The Arts Factory Sai Kung,  will be cancelled when:

  • T8/9/10 or black rain storm is hoisted 2 hours before the class - no refund for packages or paid classes will be provided.​ A makeup class may be scheduled if available. 

  • If the HK Observatory gives warning that a T8 or black rainstorm is expected to be hoisted with 2 hours of classes starting MFL reserves the right to cancel classes at their discretion - no refund for packages or paid classes will be provided. A makeup class may be scheduled if available. 

• Move For Life classes at the Sheung Wan Studio, Causeway Bay and The Arts Factory Sai Kung will resume if: 

  • the T8 or black rainstorm warning is lowered 2 hours before your class start time, provided conditions are safe for students and staff to travel to the studios (unsafe conditions can include but not limited to: felled trees, . 

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• ​Move For Life classes at all other locations will be cancelled when:

  • T3 or higher and/or red rain storm or higher signals are hoisted 2 hours before the class - no refund for packages or paid classes will be provided. **classes at these locations are subject to EDB guidelines. 

  • If the HK Observatory gives warning that a T8 or black rainstorm is expected to be hoisted with 2 hours of classes starting MFL reserves the right to cancel classes at their discretion - no refund for packages or paid classes will be provided.

• Move For Life classes at all other locations will resume if: 

  • the T3 or red rainstorm warning is lowered 2 hours before your class start time, provided conditions are safe for students and staff to travel to the locations. **classes at these locations are subject to EDB guidelines.​

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• ​Partnership courses with other venues and school-based courses may be cancelled when there is a T3 as these courses are subject to the Education Bureau Guidelines, please check with the school/institution. In this instance no refund will be given for cancellation of contractually scheduled classes. ​​

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Cancellations

•  Administration Cancellations

Class cancellations where Move For Life is directly responsible for the cancellation: including teacher sickness; teacher lateness of 20minutes or more; studio unavailability will be rescheduled and class fees will not be refunded.

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• Force Majure Cancellations 

​Class cancellations where Move For Life has no control or responsibility for the cancellation: including but not limited to social unrest; government closures; inclement weather will not be rescheduled and class fees will not be refunded. ​

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• Customer Cancellations 

​Class cancellations where the student has cancelled a registration including but not limited to schedule clash, child's preference change; travel; will not be will not be refunded, however we will accomodate a class schedule change. In the case of long term illness (1 months or more recovery required) that can be verified by doctors certificate, accomodations can be made on a case by case basis. 

 

Refunds & Makeup Classes

 

Move For Life Classes

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• In the case of Move For Life classes that are not run in partnership with a school or other bodies Move For Life will provide '2' make up sessions for missed classes at any of the participating class locations (Causeway Bay, Sheung Wan, YCIS, Guidepost Locations) at any time within the same term providing there is space for another child to attend the desired class.  You are eligible to attend the same type of class at your location provided there are options available or at our main studio in Sheung Wan within the term (please see term dates on the schedule page of this website) of the missed class. Please confirm this with administration first in-case the class you wish to attend is at capacity. 

 

• ​Move For Life do not offer make up classes after the term of the missed class. If you fail to redeem a makeup class within the term of the missed class the make-up class is forfeited. ​It is the responsibility of the parent/guardian to organise make-up classes.  ​